Working Prosses

Our collar receive the phone/email from customer and send the engineer for onsite review then we quote the expenses for repair. If customer gives the work order then we collect & deliver the items to the respective customer within terms and condition agreed by both side. If the customer is at par we provide one way transportation charge.

Call logging and complaint monitoring system used in services industry. It starts with logging of all customers’ call that comes to the company. The system tracks the call logged till the call is attended and customers are fully satisfied. The call types may be marketing, complaint or information calls. There is comprehensive inventory maintained to this system.